The Mafreq Hospital used
TPS, MIS, EIS, and DSS used by Seha.
(TPS is a type of
information system that collects, stores, modifies and retrieves the data
transactions of an enterprise) http://www.bestpricecomputers.co.uk/glossary/transaction-processing-systems.htm so
it get and collect from all department system some of it such as:
Department System
|
Function department that TPS collects, stores,
modifies and retrieves
|
Sales / marketing system
|
market research, sales
|
Support system
|
Purchasing, scheduling, shipment/ receiving
Quality control
|
Human resource
|
Personal file record, compensation, training
|
Finance
|
Cost account, budget, billing, payable system/
account receivable
|
Customer system
|
Phone’s patient, nationality, living area, time,
treatment department need.
|
Pharmacy system
|
Number of medicine, type of medicine
|
MIS: that organizes and
summarizes the display information such as approve in
Department
|
Function
|
IT
|
Upgrade programs, expand network
|
Finance
|
Incasing salary, building Maintenance,
|
HR
|
Approving vacations, training course, Interview
|
Supply
|
Tender, buying, storing
|
Marketing
|
Campaigns,
|
Data, Information, Knowledge
Data varies from department to other
Type of data:
Qualitative
such as Name, place of birth, place of living, food, medicine …etc.
Quantitative
such as number of bother, number of employee, number of department, weight,
Length …etc.
The data entered to system to be
useful information and that type information depend on department such as number of employee who asks for
vacation, number of employee, values expenses, number of supplier, medical
inventory, and salary.
Knowledge: Information that has been
organized and processed to convey understanding, experience and expertise as
they apply to a current problem or activity (slide)
All department have special
information that consist of their department ex from 10:00 AM to 3:00 PM the
number of patient increase that lead to crowded in the external clinics. In a
new year, there is more purchasing and many interview because there is a new
budget.
How information system are
helping the company:
First they collect data from many
sources such as Questionnaire, meetings, use of records, statistical reporting,
receiving and processing complaints, and suggestions.
The process of converting data into
information through several steps including Computerize, support communication,
using information technology, distribution
and dissemination of information, preparation and distribute brochures and
evidence, preparation of standards and specifications, and application of
protocols.
Foundation is working to take
advantage of data and information by converted to the knowledge of multiple
fields such as medical knowledge specifically by providing an infrastructure of
devices and software and systems, provide efficiency of human resources who converting
information into knowledge. In addition to the availability of information
technology engineer in each hospital. There is an organizational structure and
sub organizational structures show the communication channels for the flow of
information and knowledge find a supportive culture for knowledge and share it.
Create a supportive culture for knowledge and sharing with the adoption of a
system, values and dissemination, also share the knowledge between the
individuals.
How is the information
system reusing time/ cost/ error?
Transfers information between each
department.
Eliminate time
Inform the employee by new
notification
Self serve reduce cost
Give us information and monitor
system that leads to reduce error and cost.
That helps to save huge number of
employee in a few times.
It’s allowed to share information
and that to make right decision.
Facilitates the recruitment process
Reduce administration cost
Reduce transaction of information
process like salary of employee, transaction, and procurement.
Just in time help to enable to
coordinate to be just in time
Provide to be enable re order point
automatic
It’s allowed to facilitate to
collaborate with other party.
What you like/do-not-like about the company’s use
of information systems.
SEHA announced that it will run the ERP (Enterprise resources planning
)project in the organization and its branches. The project was applied to be in
keeping with Abu Dhabi vision to implement the electronic government. This
process was done to empower the efficiency and to improve the organizational
performance.
This strategic step will help SEHA to manage its work by the latest
modern technologies which will be helpful in the development process because it
will increase the productivity and efficiency, reduce the cost and enhance
service levels.
Previously the different departments in SEHA such ad HR and Accounting
were supported by variety application, but with ERP all procedures and
organizational process will be supported by the same applications. 3
As any other application ERP has two directions, one is advantages and
the other one is disadvantages. We will list some examples of these two
direction below.
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